A couple of years ago my daughters brakes were grinding. I had just bought the car and needed what I thought were new brakes and tires. I came to pick up the car and was told it did not need brakes after all.
This car is notoriously hard on brakes and rotors (Ford 500) and the fact is that they could have easily just done the brakes and nobody would have known the difference. Instead, I walked out of there a happy repeat customer and knew when I needed brakes for that car or anything for my car they would be the 1st call.